Terms & Conditions

Terms & Conditions

Cancellations and Non Attendance

Portsmouth Safeguarding Children Partnership (PSCP) would like to provide a training programme which is accessible, meaningful and relevant to the workforce in Portsmouth. Part of doing so incorporates providing a sufficient amount of courses to meet the demands of the workforce. Unfortunately, we do experience a significant problem with non-attendance and late cancellations. The impact of this is significant in being able to provide the range of topic based safeguarding courses professionals require.

Cancellations

As demand for PSCP courses is high and some applications may be unsuccessful, early cancellation is important in order that the place can be offered to another participant.

Delegates are able to cancel their own place 3 days before the course date by logging into PSCP events page here – pscptraining.portsmouthscp.org.uk

If delegates wish to cancel their place less than 3 days before the course date they must email us at pscptraining@portsmouthcc.gov.uk. Delegates are unable to cancel their own place with less than 3 days to go.

If we are given less than 3 days' notice of cancellation, the full charge of the training will be made. This applies to both partners and non-partners.

Please note, the PSCP will not issue a refund if you cancel your place with less than 3 days' notice.

Charging / Non Attendance

You will receive an email confirmation twice between booking onto the course and before the course event day. You will receive and email 10 days and 3 days prior to the course date.

However, if you do not attend a course that you have booked on to, we will email you and your manager/finance team (you would have given us these details when you created an account to book onto our events).  If you paid for the course, this will not be refunded.

If you work in an Education / Early years setting, there is a charge of £85 per day for the following courses:

Core training course which are chargeable:

• Basic Safeguarding Children
• Early Help
• Child Protection
• Safeguarding Supervision
• Facilitated Action Learning Sets
• DSL coaching supervision
• Safer Recruitment

Courses with zero cost:

• An Introduction to ACES, Stress, Brains, Trauma and Resilience
• LADO Workshops (Intro & Advanced)
• Hampshire Harmful Practice Webinars
• Restorative & Relational Practice
• Exploitation-focused courses
• DSL In-person courses
• Children and Families Mental Health training
• PSCP briefings/workshops/conferences

 Early Years Settings can access Basic Safeguarding Children Training FREE OF CHARGE through the Early Years Department at Portsmouth City Council. If a place is booked and attended through PSCP there will be a charge of £37.

Unforeseen events/exceptional circumstances

We understand that unforeseen events/exceptional circumstances can lead to cancellation or non-attendance, in which case, the PSCP may consider a refund request or to waiver the nonattendance fee. You must request a refund at your earliest opportunity by emailing pscptraining@portsmouthcc.gov.uk The PSCP Training Manager will use their discretion in deciding whether a refund will be issued.

In such circumstances endeavours will be made to re-book a place on another occurrence.

In the event where the PSCP Training Manager agrees to a refund and the delegate does not wish to re-book the full amount will be refunded.

PSCP Training Cancellation

Due to unforeseen circumstances such as trainer illness or adverse weather conditions, on rare occasions, the PSCP Training Manager may be required to cancel training with limited notice. If this occurs future course dates will be offered with priority booking. Otherwise we will refund delegates’ training charge but not reimburse other costs incurred by organisations, such as, those incurred in releasing staff to attend courses or travel expenses. Courses may be cancelled if low numbers are scheduled for attendance, in this instance ample notice will be given to delegates.

Data Policy

The information you provide when booking onto courses with PSCP will be retained for 10 years. With your consent at booking, you will receive communication and marketing information relating directly to the PSCP training and briefings. The consent given will cover a 2 year period. The on-line booking system will automatically send a reminder email at 22 months to request further consent for the following 2 years.

Evaluation Policy

An essential part of quality assuring the training provided by PSCP is to evaluate the impact on practice. Mechanisms are in place to support the collection of information from delegates booking on courses:

• All delegates will need to complete a pre-evaluation on-line when booking onto a course. Bookings will not be completed without this.
• On completion of the course and prior to being able to access certificates and / or course material delegates will be required to complete a post course evaluation.
• Delegates will be asked to give consent for future evaluation at 3 and 6 months.

Managers may be contacted to evaluate the impact of training on practice at 3 & 6 months post course attendance.

GDPR Statement

https://www.portsmouthscb.org.uk/wp-content/uploads/2018/09/PSCB-Privacy-Notice-v1-Sept-2018.pdf

Portsmouth Safeguarding Children Partnership (PSCP)

Training Programme

Charging Policy – September 2025

The Portsmouth Safeguarding Children Partnership (PSCP) offers both multi-agency and single-agency training for the Portsmouth workforce. This document outlines the associated costs and policies for training events.

Training is partially funded by PSCP Statutory Partner Agencies (Police, Local Authority, Integrated Commissioning Board). Private organisations and education providers (including schools, colleges, and early years settings) are charged for training. Discounted rates are available through the Portsmouth Traded Services for Schools website Portsmouth Traded Services for Schools. Without this agreement, charges apply per delegate per course.

Safeguarding Children courses and bespoke training courses delivered on a single agency basis will be charged as per charging policy, this includes Inset training for schools.

For in-person training, an invoice will be issued to the employing organization following the training event finish date. For schools and Early Years Settings, this will be done through the Traded Services Website.

Training Charges

• Full-day course: £85
• Half-day course: £37

Organisations with a Traded Services package can access training free at the point of delivery. Package spaces are only deducted for chargeable courses.

Cancellation Policy

Due to high demand, PSCP enforces a cancellation policy. If a delegate does not attend and fails to provide at least 2 working days’ notice, the full course fee will be charged. This applies to both free and paid courses. Allowances are made in exceptional cases e.g., illness. Line managers must notify PSCP at pscptraining@portsmouthcc.gov.uk.

Portsmouth Safeguarding Children Partnership reserves the right to cancel a course. We make every effort to ensure this does not happen and delegates will be offered the next available date. In the circumstances that PSCP cancel a course, no refund will be issued as invoices are completed post course.

Attendance and Invoicing

For in-person training, delegates must sign the register to confirm attendance. For virtual training, attendance is recorded by the trainer. Invoices are issued post-event to the employing organization. Schools and Early Years Settings are invoiced via the Traded Services Website.

Chargeable Courses

• Basic Safeguarding Children
• Early Help
• Child Protection
• Safeguarding Supervision
• Safer Recruitment Training
• Facilitated Action Learning Sets
• DSL Coaching Supervision

Free Courses

• An Introduction to ACES, Stress, Brains, Trauma and Resilience
• LADO Workshops (Intro & Advanced)
• Hampshire Harmful Practice Webinars
• Restorative & Relational Practice
• Exploitation-focused courses
• DSL In-person courses
• Children and Families Mental Health training
• PSCP briefings/workshops/conferences

Out of School Settings (OOSS)

PSCP offers free virtual safeguarding training for OOSS providers such as community activities, tuition and after-school clubs. After attending, delegates can access Basic Safeguarding Children training free of charge.

Early Years Sector

Training is free for voluntary and charitable organisations. Other providers are charged unless they book Basic Safeguarding training through the Early Years Portal (EYP), which is free. If Basic Safeguarding training is booked and attended through PSCP, there will be a charge incurred.

Costs for Inset training in schools

• Standard duration: 3.5 hours (flexible content based on school needs)
• Can be delivered to full staff or smaller groups.
• Charges vary by delegate count and trainer requirements.
• Shorter sessions are charged the same.

Governor Safeguarding Training

• Free for schools with a Traded Services package or who have purchased Inset training in the last 3 years.
• Otherwise: £150 per session

Bespoke Training

Available to all Portsmouth organisations. Charges apply to private, education, and voluntary sectors. (Children and Families Mental Health bespoke training is free).

Charging by Sector

• Part funded by PSCP statutory partners: Police, Local Authority, and Portsmouth Integrated Commissioning Board (ICB)
• Private organizations and education providers are charged - please see above for details.
• Voluntary sector: Free multi-agency training; bespoke training is charged.
• Non-attendance charges apply to all sectors and all courses.